Overview:
The Client Service team is the backbone of Guidepoint's success. The team is responsible for efficiently delivering Guidepoint's services to our clients around the world. We work to understand each client's unique business questions and help them gain critical insights to stay informed and make better business decisions.
As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.
Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today's economy.
What You'll Do:
Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
Utilise the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you're working on
Screen experts for their suitability for specific client projects and create professional profiles for client consideration
Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
What You Have:
Fluency in English
Willingness to do night shift between 6:00pm to 12:00am SGT
Remote working.
Ability to speak a second Asian language such as Mandarin, Korean, Japanese, Vietnamese, Thai, etc would be an added benefit
Bachelor's degree and strong academic record required
Outgoing personality with the ability to speak with people at all professional levels
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills
Effective time management and organizational skills
Demonstrated ability to work both individually and as part of a team
Ability to work in a fast-paced entrepreneurial environment
What We Offer:
Competitive compensation
Group medical insurance coverage and dental benefits
Gym benefits
Casual, multicultural work environment
Central office location
About Guidepoint
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.
Backed by a network of nearly
- 5 million experts, and Guidepoint's 1,300 employees worldwide we inform leading organizations research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.
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