JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Associate Occupancy Planner
Job Description Summary
We are seeking an Associate Occupancy Planner to support the regional Workplace Planning team in the delivery of data management, data analysis and move planning services for a specific client at the business unit level.
As the Associate Occupancy Planner, you will be responsible for the management of the clients occupancy data and aligned data quality program to ensure compliance with defined data quality rules. The role will collaborate and communicate with other members of the Global Workplace Planning team, Facilities Operations team (including but not restricted to the MAC team), and client partners to resolve data anomalies, improve data quality and ensure accurate reporting of occupancy metrics that contribute to delivering global occupancy and real estate decisions and strategies. The role will serve as the primary point of contact with regional business unit representatives (Space Captains) to ensure all employees are seated appropriately in the clients CAFM system.
You will also be responsible for liaising with the Global Workplace Planning team, Facilities Operations team, and Space Captains to deliver move planning services in support of regional space planning projects. This includes coordinating space allocations with the Regional Workplace Planners and creating detailed communications and schedules to facilitate the move activities.
The successful candidate will be responsible for overseeing the process of occupancy updates and the development of move projects in the clients CAFM system. This position will require collaboration with team members not under direct management or supervision including Space Captains, occupancy planners, project managers, facilities manager, the CAFM technology team and the Global CAFM services team.
Job Responsibilities
Data Audit Program
Manage data quality processes to ensure accuracy of space and occupancy data
Audit CAFM data to ensure compliance with clients defined standards for employee data
Liaise with Space Planners, MAC Coordinators, Facilities Operations and others as necessary for the timely resolution of data anomalies
Manage space audit process to ensure accuracy of space assignments, space types and architectural layouts
Move Planning
Create detailed Planning Pack and communicate Planning Group allocations and move planning schedule with Space Captains and MAC team
Create and track move projects in Spaceview
Liaise with Space Captains and FM counterparts to ensure all move projects are completed in Spaceview according to defined timelines
Serve as Single Point of Contact for Space Captains to address questions regarding space allocations, Planning Group assignments and migration plans; coordinate resolution with JLL and Facebook regional planners and MAC team as necessary
CAFM Coordination
Ensure timely CAFM updates of space and occupancy data related to moves/adds/changes
Update Space Captain assignments in Spaceview
Requirements:
A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required
3-5 years of experience in a corporate environment
Previous experience in space/occupancy planning at a tactical level
Advanced Excel skills
Data analysis skills
CAFM system experience highly desirable
Familiarity with Tableau dashboarding tools
Youll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with planning team and lines of business. You will be successful if you have advanced skills in Microsoft Excel (PowerPivot, pivot table, vlook-up, cell calculations) and an understanding of space planning principles. Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into PowerPoint for presentations to client and lines of business is required. Youll be effective in your role by asking the right questions to understand the underlying needs of our client.
Excellent communication skills are important both written and spoken. You will be expected to work independently, multi-task, and manage your time to meet deadlines. An individual with strong interpersonal skills with an ability to interact with internal clients at all levels will be successful in the role. Most importantly, youll have the ability to work as part of a diverse, supportive, and talented team.
Behavioral Competencies
Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
Helps others - Builds relationships, actively collaborates, helps others succeed.
Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
Business first - Focuses on customers and clients, business/financial acumen, JLL first
Inspire - Inspire others, creates vision and strategy, energizes others
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
