Job Description Summary
We are seeking an Associate Occupancy Planner to support the regional Workplace Planning team in the delivery of data management, data analysis and move planning services for a specific client at the business unit level.
As the Associate Occupancy Planner, you will be responsible for the management of the client's occupancy data and aligned data quality program to ensure compliance with defined data quality rules. The role will collaborate and communicate with other members of the Global Workplace Planning team, Facilities Operations team (including but not restricted to the MAC team), and client partners to resolve data anomalies, improve data quality and ensure accurate reporting of occupancy metrics that contribute to delivering global occupancy and real estate decisions and strategies. The role will serve as the primary point of contact with regional business unit representatives (Space Captains) to ensure all employees are seated appropriately in the client's CAFM system.
You will also be responsible for liaising with the Global Workplace Planning team, Facilities Operations team, and Space Captains to deliver move planning services in support of regional space planning projects. This includes coordinating space allocations with the Regional Workplace Planners and creating detailed communications and schedules to facilitate the move activities.
The successful candidate will be responsible for overseeing the process of occupancy updates and the development of move projects in the client's CAFM system. This position will require collaboration with team members not under direct management or supervision including Space Captains, occupancy planners, project managers, facilities manager, the CAFM technology team and the Global CAFM services team.
Job Responsibilities
Data Audit Program
- Manage data quality processes to ensure accuracy of space and occupancy data
- Audit CAFM data to ensure compliance with client's defined standards for employee data
- Liaise with Space Planners, MAC Coordinators, Facilities Operations and others as necessary for the timely resolution of data anomalies
- Manage space audit process to ensure accuracy of space assignments, space types and architectural layouts
Move Planning
- Create detailed Planning Pack and communicate Planning Group allocations and move planning schedule with Space Captains and MAC team
- Create and track move projects in Spaceview
- Liaise with Space Captains and FM counterparts to ensure all move projects are completed in Spaceview according to defined timelines
- Serve as Single Point of Contact for Space Captains to address questions regarding space allocations, Planning Group assignments and migration plans; coordinate resolution with JLL and Facebook regional planners and MAC team as necessary
CAFM Coordination
- Ensure timely CAFM updates of space and occupancy data related to moves/adds/changes
- Update Space Captain assignments in Spaceview
Requirements:
- A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required
- 3-5 years of experience in a corporate environment
- Previous experience in space/occupancy planning at a tactical level
- Advanced Excel skills
- Data analysis skills
- CAFM system experience highly desirable
- Familiarity with Tableau dashboarding tools
You'll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with planning team and lines of business. You will be successful if you have advanced skills in Microsoft Excel (PowerPivot, pivot table, vlook-up, cell calculations) and an understanding of space planning principles. Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into PowerPoint for presentations to client and lines of business is required. You'll be effective in your role by asking the right questions to understand the underlying needs of our client.
Excellent communication skills are important both written and spoken. You will be expected to work independently, multi-task, and manage your time to meet deadlines. An individual with strong interpersonal skills with an ability to interact with internal clients at all levels will be successful in the role. Most importantly, you'll have the ability to work as part of a diverse, supportive, and talented team.
Behavioral Competencies
- Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
- Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
- Helps others - Builds relationships, actively collaborates, helps others succeed.
- Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
- Business first - Focuses on customers and clients, business/financial acumen, JLL first
- Inspire - Inspire others, creates vision and strategy, energizes others
