Strategize, plan and execute seasonal in-game content plan on a local level, suited according to the local market's preference
Coordinate and configure in-game communication, in addition to the CRM (Customer Relationship Management) to ensure all events are supported with the appropriate messaging to consumers
Support the product feature and tool roadmap by surfacing unmet player and admin requirements.
Measure the success of product features after release and optimize their performance through split-testing and rapid, data-driven iteration
Analyze important metrics and user feedback on a real-time basis to determine user trends and behavior.
Collaborate with the live services teams, detect, surface and optimise game economy and game features and concept/implement rebalancing plans; identify and close out exploits
Deliver meaningful analyses and insightful outcome-driven presentations on analytic topics and results to both technical and non-technical audiences
Build deep understanding of the product and players through regular user research such as, but not limited to, surveys, user interviews and focus group discussions
Job Requirements
Bachelor's degree from a reputable university
Strong ability to analyze data, develop meaningful insights, and identify areas for improvement
Experience in overseeing, building, and iterating functions and processes
A well-rounded, adaptable fast learner with strong logical thinking and problem-solving skills
Strong communication and project management skills with the ability to handle multiple tasks in an organized manner and deliver under pressure
Experience and passion in the gaming industry is a plus
