Provide learner and trainer support for the assigned training courses. Manage the day-to-day administrative aspects of training programs.
Coordinate and provide logistics support (inclusive of stationery, training materials, F&B, etc) for training delivery.
Manage and maintain accurate records of training activities, including attendance, evaluations, and completion certificates.
Assist in the creation and distribution of training-related communications, such as announcements, reminders, and post-training follow-ups.
Serve as the primary point of contact for training inquiries, engaging learners and trainers and providing solutions for any training administration-related issues.
Responsible for course fee collection from learners within the required timeline.
Coordinate in conducting surveys and assessments and responsible for course success stories and testimonial collection.
Provide support in other KTO and S&A events and activities.
Job Requirement
Diploma in business administration or a related field.
Previous internship or relevant experience is a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
Strong attention to detail and accuracy in data entry and record keeping.
Exceptional communication and interpersonal skills, with a customer service-oriented approach.
Ability to work independently with minimal supervision, as well as collaboratively in a team environment.
Flexibility to adapt to changing priorities and deadlines in a fast-paced work environment.
