Asst Manager / Manager - Infrastructure

KEY ROLES AND RESPONSIBILITIES

. Establish / optimize infrastructure design and enhance existing processes to meet business goals

. Plan and coordinate the functions of Infrastructure, Network and EUC

. Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

. Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

. Maintain and evaluate Lifecycle management of infrastructure hardware

. Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

. Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

. Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

. Bachelor's degree in Computer Science or Computer Studies or Information Technology or related discipline

. Strong knowledge of hardware and networking

. Minimum 8 years experience

. Ability to work in a team as well as independently

. Ability to communicate across different functions and levels of audiences

. Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

. Fundamental Cybersecurity knowledge on perimeter defense

. Knowledge in OT setup is an advantage

. Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

. Independent worker with initiatives, positive attitude and team player

. Good analytical skills and attention to details

. Good verbal and written communication