About Us
At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers helping them deliver better results everyday.
Responsibilities
- Manage optimum level of operations and maintenance of automation assets and ensure the Automated Storage & Retrieval System (ASRS) is running with zero downtime.
- Work closely with operation managers to manage customers expectations, contract deliverables, and project goals for their logistics solutions.
- Proactively identify, propose, and undertake process improvement projects in improving operations performance and drive cost savings initiatives.
- Responsible and accountable for customer's inventory stored in ASRS system by providing ensuring KPIs are met and generates reports as per request.
- Monitor and manages customer KPI, Inventory movements and activities to ensure just in time delivery.
- Work with vendors to diagnose problems and determine corrective solutions.
- Responsible and accountable for inventory control of critical spares parts, ensuring parts availability through early parts purchase.
- Partner with IT team and storage system vendor to troubleshoot system disruptions ensuring prompt recovery.
- Usage of appropriate subcontractors and ensure clearly defined performance requirements
- Provide specialist expertise on overall maintenance of ASRS, robotics and automation to support business operations
Requirements
- Min Degree in Electrical & Electronic / Mechatronics / Mechanical/ Industrial Engineering.
- Experience in supporting Dematic Multi Shuttle and Swisslog Auto Store is a must.
- 3 to 5 years relevant experience in maintenance of automation systems for logistics industries.
- 3 to 5 years relevant experience in end-to-end project implementation for Robotics and Industrial Engineering.
- Excellent communication and stakeholder management skills.
- Ability to read & use Electrical Single Line and Mechanical Drawings is preferred.
- Knowledge in using AutoCAD and simulation software is preferred but not essential.
- Experience and strong knowledge in Material handling systems, Equipment and Programs with hands on in Programmable Logic Controller (PLC) and other systems is preferred.
- Experience in warehouse management system, warehouse control system ( SynQ and Dematic) and warehouse execution system.
- Experience in warehouse operations ( Inbound /Outbound / Inventory) is preferred.
At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong. 
