We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.
Responsibilities
Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.
Requirements
Proven experience as a Project Manager and/or Business Analyst in the banking industry.
Strong understanding of banking operations, regulatory requirements, and industry best practices.
Demonstrated success in process re-engineering and implementing system improvements.
Excellent analytical and problem-solving skills with a keen attention to detail.
Effective communication and interpersonal skills to collaborate with diverse teams.
Experience in managing projects involving offshoring or shared service centers is highly desirable.
Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
Ability to work independently and drive initiatives with minimal supervision.
Preferred experience in loan or trade products within banking sector.
Proficiency in Microsoft Excel Power Query for data analysis.
Experience with Microsoft PowerBI for reporting and visualization.
If you are a results-oriented professional with a passion for driving operational excellence in banking, we invite you to apply for this exciting opportunity. Join us in transforming our operations and making a positive impact on our organization's success.
