Here at Homage, we are on a mission to change the way people access and receive their homage-care. We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity.
So, what will be your part in our Mission
As a B2B Partnership Associate, you'll be responsible for driving and closing new partnerships to deliver impactful growth for Homage. You will be working with and engaging partners across a variety of market segments to develop suitable solutions based on the respective partners unique requirements. Such segments include long-term community care, acute care sectors, health technology, and corporate and public sector partnerships.
This role sits within the business development team, as part of the partnerships team comprising business development and account management.
If working for one of Singapore's most exciting startups and enabling seniors & adults to age and recover with grace, dignity and control sounds like your dream job, we would love to hear from you!
What Will You Do
Your focus will be B2B Sales & Partner Management / Account manager. Your responsibilities will include:
- Conducting market analysis and staying up-to-date on market trends to identify new growth opportunities
- Assisting in both prospecting and qualifying both inbound and outbound leads; identifying and developing contacts at the appropriate levels within target prospects
- Pitch and qualify all leads (inbound and outbound) via a consultative approach
- Size and priorities opportunities for appropriate follow-up after qualification
- Work closely cross-functionally with internal teams to optimize operating and fulfilment models for qualified prospects where appropriate
- Track and report on sales metrics, pipeline activity and business development progress
- Serve as the primary point of contact for assigned partner accounts, understanding their needs and objectives
- Build and maintain strong relationships with clients, becoming a trusted advisor and advocate for their success
- Identify upsell and cross-sell opportunities to expand service offerings and increase account value
- Prepare and deliver regular business reviews and presentations to partners, showcasing value delivered and future opportunities
- Drive the successful activation of new partnerships with the operation and supply team
- Display proactive problem-solving skills by addressing potential operational issues in fulfilment. Convey strategies in place to mitigate such challenges as part of strategic account management efforts, reinforcing our reliability and forward-thinking approach
- Demonstrate a deep understanding of incident management protocols to partners, emphasising our commitment to safety, reliability, and best practices
Skills & Experience You Will Need
- Bachelor's degree or relevant experience in lieu
- At least 2 years of experience in business development, account management, consulting and/or strategic operations role
- Proven experience in business development, sales, or partnerships, with a track record of achieving and exceeding targets
- Strong negotiation skills with the ability to close deals and secure new partnerships
- A customer-centric mindset with a focus on delivering exceptional service to partners
- Proven project management skills with the ability to lead and execute strategic projects aimed at enhancing operational efficiency and partner satisfaction
- Experience in collaborating with internal cross-functional teams to optimize operational workflows and service delivery
- Strong analytical and problem-solving skills to identify and address issues effectively
- Prior working experience in the healthcare industry is preferred
- Proficient in MS Office applications and CRM tools
What's in it for you
- Hybrid Work - Working from both home and our wonderful office
- ESOP - Employee shares program so that we all own and share in the success of the dedication, care and hard work we put in
- Annual Salary Reviews, alongside our modern approach to Performance Management
- Regular social events - Weekly, Monthly, Quarterly & Yearly.
- Employee of the Quarter rewards
- Birthday celebrations
- EAP - Employee Assistance Program
What's next
We offer you the opportunity to be part of our success story!
Not only will you play a critical role in building a legacy in a start-up business but contribute to an organisation that truly makes a difference in the lives of many.
If you are excited by this opportunity and tick all the boxes, we would love to hear from you. For more information on Homage, visit www.homage.sg.
Homage is an Equal Opportunity Employer we're committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day. We invite people of all backgrounds and identities to apply for this position and join the Homage Community.
