Baggage Associate

BENEFITS.:

. Monthly Allowances up to $500

. Joining bonus up to $5,000

. Comprehensive Dental and Medical Benefits

. Discounted Flight Tickets

.subject to T&Cs

Duties & Responsibilities:

Baggage Control

. Ensure efficient sorting, retagging and/or tagging of bags and transferring them to correctly labelled trolleys and containers

. Ensure that there are sufficient containers/trolleys to handle flights

. Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time

. Brief all contract staff assigned to the flights on their duties and special requirements for the flights

. Ensure that all discharged baggage is accurately, properly and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers

. Perform any other duties as assigned by superiors

Lost and Found

. Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously.

. Lodge all arrival claim reports and reply to investigation on complaints

. Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation

. Assist with customer enquiries and grievances at Lost and Found office

. Ensure all bags removed timely and no incidents of bags overflowing from arrival belts

. Perform any other duties as assigned by superiors

Key Attributes:

. Minimum GCE O Level or equivalent

. Independent and exercise sound judgement.

. Able to work under pressure to meet reporting timelines

. Willing to pick up and broaden skill sets

. Dynamic, self-driven and an effective team player

. Displays positive attitude towards work

. Strong analytical skills