Responsible to identify and define detailed functional specifications based on the business requirements document.
Analyze and document the to-be business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
Monitor and manage risks /issues related to requirements and scope-creep.
Team Collaboration.
Participate in transitioning the requirements to the designers, and ensure a clear and complete understanding of the requirements.
Facilitate / provide Train-the-Trainer on application enhancements.
Facilitate / provide Train-the-Trainer on application enhancements
Maintain up-to-date knowledge base related to application features and processes (subject matter expertise).
Testing & Scope Management.
Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).
Perform impact assessment and estimation for Project Change Request.
Good knowledge in financial services policies, procedures, products and industry practices.
Strong negotiation skills.
Good team player with excellent interpersonal and communication skills.
Strong working knowledge of relevant applications and development life cycles.
Key Requirements
Mandatory:
7-9 years experience in Business Analysis.
5 years experience in Digital Channels and in transaction banking.
Understanding of Technology but no need to have coding experience.
Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories.
Agile product development experience.
Nice to have:
Detailed Knowledge in how Payments work in Indonesia vs Singapore (regulatory too).
Knowledge of features offered by competitors.
Knowledge of Technology trends eg. how does a digital bank approach digital channels.
API /WAM experience.
Personal Qualities:
Articulate well. Clarity in analyzing and writing business requirements.
Not an order taker, able to push back complex build needs and offer alternate solutions.
A great team player. Collaborate and communicate well with the other BAs.
Strong analytical and problem solving skills.
Strong presentation and meeting skills.
Proactive and has initiative to thrive in a fast paced environment to deliver and meet deadlines,
