Bartender

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

Job Purpose

The Bartender is responsible for serving all beverages with friendly, individualized attention towards each customer and following brand recipes accurately

Principal Accountabilities

1. Prepare or serve hot or cold beverages quickly and efficiently, meeting our standards
2. Deliver excellent customer service, at all times
3. Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers
4. Maintains the highest quality, consistent beverage standards
5. Follows as the restaurant's beverages recipes and procedures
6. Ensures that beverages/foods are presented in a manner to generate the utmost eye appeal
7. Order, receive, or stock supplies or retail products
8. Set up or restock product displays
9. Follows standards for merchandising, stock rotation and sorting of all products, maintaining professional presentation at all times
10. Follows health, safety, and sanitation guidelines for all products
11. Handles all working material and equipment correctly and keeps it well cleaned
12. Handles guest problems and complaints
13. Attend all regular departmental briefings and contribute to an open communication within the assigned team
14. Performs other duties pertinent to this job as assigned.

Communication & Working Relationships

1. Interacts closely with customers and promotes an image of professionalism and gallantry at all time

Knowledge, Skills, and Experience

1. At least high school diploma
2. Minimum 1-2 years of experience in similar position in a high-volume, fine dining concept
3. Fluent in English
4. Excellent communications skills
5. Outstanding customer service skills
6. Positive and high energy level
7. Highly cooperative team spirit
8. Ability to work in a high stress, faced-paced environment

Physical Requirements of the job

The job of the Bartender may require:

1. Long hours, covering different shifts and working during public holidays
2. Walk and stand for entire shift