Beauty Branch Manager

Incepted in 2017, Ceramique Aesthetics is a one-stop expert solution provider for all your face, body and wellness needs. Through cutting-edge beauty & slimming technology and featuring organic-grade products, we are committed to helping our clients create their best daily confident look.

Job Descriptions:

• Overseeing the day-to-day operations and sales of a designated outlet.
• Lead, manage and motivate a team of customer service, consultants and therapists to achieve their goals. Evaluate staff performance, provide feedback and coaching
• Ensure a high level of service standards and quality to achieve positive customer experiences consistently
• Identify, recommend and promote appropriate treatments and products via face-to-face consultation with customers
• Build and establish long-term business relationships with customers
• Work closely with the Marketing Department on the execution of sales and promotional activities
• Handle customers feedback and complaints and provide service recovery where necessary
• Other ad-hoc duties as assigned by management

Requirements:

• Minimum GCE O'level/A'level/Diploma or equivalent
• Minimum 3 years of experience in a supervisory or managerial level role preferably from the beauty or wellness industry
• Able to lead and mentor a team, result-driven and service-oriented
• Willing to work retail hours
• Possess beauty certification ITEC or CIBTAC or CIDESCO or equivalent
• Excellent communication, presentation, and interpersonal skills
• Bilingual, able to speak in Mandarin to handle queries and feedback from Chinese-speaking customers is preferred
• Required Skills: strong leadership, team management, sales and operations, face-to-face consultation, customer service

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. We regret that only shortlisted candidates will be notified.

Please be informed that by sending your curriculum vitae (cv) and personal data by way of your job application to Ceramique Aesthetics Wellness, you are deemed to consent to the collecting, using and disclosing by or on behalf of Ceramique Aesthetics Wellness to determine your suitability, eligibility or qualifications for employment with Ceramique Aesthetics Wellness and manage your application for employment with Ceramique Aesthetics Wellness, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.