Company Description
THE CONTEXT _________
Since 1947, the men and women of Parfums Christian Dior have embodied the founding couturier-perfumer's unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.
By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.
To go further, with Dior.
Job Description
YOUR IMPACT _________
The Beauty Consultant is the Dior Ambassador. She/he is to achieve one's sales targets while promoting the brand image and providing the highest standard of service to customers. As a member of the Dior team, she/he represents the brand values towards the customers and demonstrates a Dior attitude at all times.
YOUR MISSION _________
Service:
- To offer top notch service to our clients
- To convey Dior's image and values, and share your passion for Dior with each client
Sales:
- To achieve personal sales target, sales per transaction and units per transaction
- To maximise link sales and cross selling
- To provide good customer service to all customers in accordance to D.I.O.R
- To build good relationship with customers and department store staff
- To be attentive during daily brief and to contribute to the counter under Counter Head's guidance
Merchandising Checklist:
- To ensure counter is checked on a daily basis and is as per Dior's merchandising standards
- To ensure counter reflects at all times the current merchandising guidelines
- To ensure that counter, testers and stocks are kept clean and tidy at all times
- To adhere to daily planning by Counter Manager or Counter Head
Team Player:
- To undertake specific tasks as given by the Counter Manager, Retail Manager and / or Area Manager
- To work closely with Retail Manager and / or Area Manager if the counter does not have a Counter Manager
- Communicate and support each other to achieve set objectives
Good Product Knowledge:
- To give precise information and communicate features and benefits to all customers
Administrative:
- To assist Counter Manager in paperwork and ordering of stocks
Qualifications
WHO YOU ARE _________
- Retail oriented & luxury oriented, in line with brand's directive
- Team Player
- Out-going, courteous, genuine
- Self-confident, loves being in contact with people and at ease in approaching customers
- Well groomed & presentable
- Proficient in English & Mandarin language
WHAT CAN WE OFFER _________
- A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
- Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.
