. Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer's satisfaction
. Equipped with sales, customer service and skincare knowledge to educate customers on brand's Products & Services
. Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction
. Follow up with clients about their skin conditions and treatment progress
. Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
. Promote & up-sell products, services, and package to maximize sales opportunities where possible
. Timely & accurate updates on reports
. Support in checking and managing store product inventories and requisition
. Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures
. Handle feedbacks
. Maintain outlet's tidiness and cleanliness
. All other reception and administrative duties as required including updating of staff leave & OT claims
Job Requirements:
peaks conversational English and Mandarin, with competent writing skills
. Well-groomed and presentable
. Excellent organizational and multitasking skills
. Good interpersonal skills and customer service attitude
. Possess team spirit
. Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)
. Training will be provided
Job Types:
Full-time
Permanent Salary: $2,500.00 - $2,800.00 per month + commission
