Beauty Sales Consultant / Front Desk

Job Description

• . Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer's satisfaction
• . Equipped with sales, customer service and skincare knowledge to educate customers on brand's Products & Services
• . Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction
• . Follow up with clients about their skin conditions and treatment progress
• . Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
• . Promote & up-sell products, services, and package to maximize sales opportunities where possible
• . Timely & accurate updates on reports
• . Support in checking and managing store product inventories and requisition
• . Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures
• . Handle feedbacks
• . Maintain outlet's tidiness and cleanliness
• . All other reception and administrative duties as required including updating of staff leave & OT claims

Job Requirements:

• peaks conversational English and Mandarin, with competent writing skills
• . Well-groomed and presentable
• . Excellent organizational and multitasking skills
• . Good interpersonal skills and customer service attitude
• . Possess team spirit
• . Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)
• . Training will be provided

Job Types:

• Full-time
• Permanent Salary: $2,500.00 - $2,800.00 per month + commission
• Benefits: . Monthly incentives & Staff discount