Job Title: MEDICAL Device Biomedical EngineerInstallation and Commissioning:- Install, configure, and set up equipment or systems at customer sites.
Ensure that systems are working correctly according to specifications.- Conduct system tests and make necessary adjustments to ensure optimal performance.
Perform TESTING of devices upon arrival to stocks
- Maintenance and Troubleshooting:
Perform regular maintenance on equipment to ensure reliability and to prevent downtime.- Diagnose and troubleshoot technical issues.
Repair malfunctioning equipment either on-site or remotely.
Provide technical support and training to customers on the proper use of the equipment.- Respond to service requests in a timely and efficient manner.
Document and report all service and repair activities.
- Documentation and Reporting:
Maintain accurate records of installations, repairs, and service activities.- Create detailed service reports after each job, summarizing the work performed.
Update technical documentation and manuals as required.
- Collaboration and Communication:
Work closely with other departments such as R&D, Sales, and Customer Support.- Communicate effectively with clients to provide solutions and manage expectations.
Report any major or recurring issues to the technical or product development team.
Adhere to all safety regulations and procedures during installations and maintenance.- Ensure that all installations and repairs comply with local regulations and company standards.
Stay updated on the latest industry trends and technologies.
- Skills and Qualifications:
Degree or diploma in engineering (electrical, mechanical, electronics, IT, etc.), depending on the industry.
- Strong troubleshooting and problem-solving skills.
Proficiency in using diagnostic tools and technical equipment.- Good communication and customer service skills.
Ability to work independently and manage time effectively.
- Knowledge of safety standards and protocols.
Willingness to travel to customer sites as required.
2-3 years of experience in a similar role or field.- Hands-on experience with medical devices or machinery relevant to the industry - Physiotherapy devices will be advantageous
Experience in customer-facing roles, providing technical support or training.
Field-based work, often requiring travel to various customer locations.
- May involve heavy lifting or working in tight spaces depending on equipment.
On-call availability for emergency repairs or support.
This job requires a balance of technical skills and customer service, as the Service Engineer is often the face of the company during interactions with clients.
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Job Types: Full-time, Part-time, Freelance
Pay: $2,- 00 - $4,000.00 per month
Expected hours: 42 per week
Benefits: - Cell phone reimbursement
Health insurance
Schedule:
Supplemental Pay:
* Performance bonus
Work Location: In person
Application Deadline: 30/09/2024
Expected Start Date: 01/10/2024