Salary Range: $9K-12K Basic + Commissions
KEY RESPONSIBILITIES
Advising, Selling & Clienteling
- Responsible to set individual sales target & to manage the overall boutique's performance
- Provide market updates, business trends and areas to improve during daily team briefings
- Provide analysis and proposals to retail management on the action plans to achieve boutique performance.
- Responsible to grow boutique portfolio through new client acquisition and upgrading existing clients.
Client Experience & Journey
- Ensure consistent and high standards of customer service
- To ensure that the individual including the team adheres to all aspects of achieving high scores.
- Anticipate customer needs and to handle customers tactfully and professionally with consistent follow-up.
Team Development & Fostering Maison Culture
- Conduct staff appraisals and monitor performance on a regular basis.
- Provide team guidance in product knowledge, clienteling, selling and coaching for development.
- Ensure employees are given frequent feedback on their performance and how to be more successful.
Boutique Operations
- Ensure boutique operations is compliant with Group's handbook and policies to ensure safety, security, compliance, and risk management are reinforced
- Ensure good synergy with cross functional teams, VM, Marketing, Merchandising.
- Monitor and review the level of stocks of accessories
- Other ad hoc duties assigned
Requirement
- Minimum 5 years of work experience as a boutique manager in the luxury retail industry
Interested applicants please send your resumes to [Confidential Information]
Jessica Nguyen Huynh Thanh Truc
Recruiter (R23113787)
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
