Safe Driving: Ensuring the safety of passengers, other road users, and themselves by adhering to traffic regulations and practicing defensive driving.
Passenger Assistance: Assisting passengers with boarding and alighting, especially the elderly, disabled, and those with children.
Route Knowledge: Familiarity with designated routes, stops, and any detours, ensuring timely service.
Ticketing and Fare Collection: Managing fare collection, including handling electronic payment systems, and ensuring that passengers have valid tickets.
Customer Service: Providing friendly and professional service, addressing passenger inquiries or concerns, and maintaining a positive atmosphere on the bus.
Vehicle Maintenance: Conducting pre-trip inspections and reporting any mechanical issues to ensure the bus is in good working condition.
Emergency Procedures: Knowing and executing emergency protocols, including how to handle accidents, medical emergencies, or other unexpected situations.
Record Keeping: Maintaining accurate logs of driving hours, incidents, and any other necessary documentation required by the transport authority.
Compliance with Regulations: Adhering to the rules set by the Land Transport Authority (LTA) and the operating company, including safety and operational guidelines.
Training and Development: Participating in ongoing training programs to stay updated on safety practices, customer service, and changes in regulations.
