Business Analyst

Key Responsibilities

. Manage the business requirements and functional solution aspects of the project.

. Analyse the stakeholders needs to identify improvement opportunities.

. Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.

. Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.

. Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track and trace requirements.

ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.

iii. Elicitation: Explore, identify, and document business needs

iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to sufficient detail that accurately defines business need within specified scope.

v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions or revamped processes to see how well they met the original need.

. Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

. Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.

. Lead and perform system validation activities and user acceptance tests.

. Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.

. Assists with the documentation of technical design, specification, and technical solution.

. Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

. Business Analysis certification (Certification of Competency in Business Analysis (CCBA), Certified Business Analysis Professional (CBAP)) or an equivalent certification will be an added advantage.

. Hands-on experience in full project development life cycles

. Past track record in business analysis, application solutioning and design

. Ability to model business requirements in business process modelling tool.

. Ability to perform qualitative, quantitative and root-cause analysis.

. Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.

. Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

EA License # 14C6941