The successful candidate will develop more logistics business by hunting for new clients, with focus (minimum 75%) on Marine Logistics, but also able to sell other GAC Singapore Logistics products.
As a member of the Logistics sales team, they will contribute to the success of the team and GAC Logistics.
Key Duties & Responsibilities
Develop new customers and create/increase gross profit.
Perform telemarketing and visit both potential and existing customers to increase sales and built rapport for customer retention. Arrange local sales campaigns for visiting overseas partners/ agents.
Oversee and be involved in Commercial strategies, their implementation and related activities.
Focus on business development and pro-actively seek out new business opportunities whilst identifying opportunities for growth within existing businesses.
Participate in bids, RFQs and commercial activities. Prepare, submit and follow up on quotations.
Attend networking events and build industry connections with the objective of business growth.
Assess and conduct feasibility studies of new and existing businesses.
Effectively handle customer complaints and feedback to ensure customer satisfaction and retention. Balance the need for compliance to local and government policies with the need to effectively resolve disputes.
Ensure good cash management, including effective monitoring and control of department expenses, partner effectively with the Credit Control team to ensure credits are effectively managed.
Conduct market research to assess and evaluate current market and industry trends to develop new customers and create gross profits.
At least 5 years of relevant work experience, preferably in an equivalent role.
Good working knowledge of Singapore ports and maritime regulations.
Commercial acumen and drive to develop new businesses.
Effective communication and people management skills.
