Business Operations Analyst

The mission of the Sales Strategic Planning & Operations (SSPO) group is to enable revenue growth through data-driven business strategies and efficient operations. We do this by being objective, trusted partners to the partnered organization(s) we work with. This is done through (1) a strong grounding and understanding of the data which underpins our business, (2) the ability to synthesize this with third-party or external data and insights; (3) through thought leadership, influence of strategic planning and cross-functional collaborations and (4) through stakeholder influence, even when none of us are in the room, through communication of standalone data-centered narratives, analysis and calls-to-action via dashboards and tools we develop or evolve. The Global Business Group (GBG) Sales Strategic Planning & Operations team is seeking a Business Operations Analyst role to enable revenue growth by producing data-centered narratives, analysis and calls-to-action via dashboards, and driving efficient operations across Sales processes.

RESPONSIBILITIES

• Business Insights: Conduct impactful analyses on major revenue, product, vertical, productivity, efficiency, market opportunity data and trends. Lead communication of these insights.
• Scalable Insights: Maintain or create automated and actionable dashboards, workflows and tools that drive current and future rhythm of business actions.
• Project/Process Management: Design and execute on a standard cadence of operations while also independently developing and managing project or program plans to support key stakeholder asks.
• Hypothesis Development: Identify and solve strategic questions related to the organisation's largest regional business opportunities and related risks.

MINIMUM QUALIFICATIONS

• Bachelor's degree in a numerate or business-related subject (Business Management, Finance, Statistics, Finance, Accounting, Computer Science, Mathematics, Information Systems, etc.).
• 8+ years experience in business or sales operations, analytics or planning, preference for working experience across Asia-Pacific.
• Demonstrated problem solving experience with experience providing practical business insights from large, complex data sets.
• Proven experience in driving end-to-end strategy setting and implementation, including influencing senior stakeholder buy-in.
• Advanced spreadsheet modelling skills, and adept in Microsoft/Google office tools.
• Advanced SQL knowledge, and knowledge of at least one scripting language (R/Python). Knowledge in reproducing or scaling analyses.
• Strong communication and presentation skills to executive leadership.

Business Group:

• Part of the Sales Strategic Planning & Operations team which is the main internal partner to the sales organization.
• This team enables revenue growth through data-driven business strategies and efficient operations
• This role will be managing in-market channels (which manages top clients for APAC and GCR).
• This role will be covering for 2 FTEs going away on parental leave, but we are not hiring their exact role since they are both market leads (1 covers APAC (non-GCR) and another covers GCR).
• Running sales rhythm and managing BAU e.g. sales cadence, QBR, sales and market insights, opportunity sizing, forecasting, weekly/monthly/quarterly reporting etc.
• This is an analyst role this CW should be data-independent (drawing insights and giving final recommendations)
• Having storytelling ability e.g. why is something important, what are implication, do we have to make tradeoffs
• Operations excellence e.g. finding gaps in the process, drawing insights, identifying any issues and flagging them having the ability to problem solve
• Being solutions oriented coming up with solutions and recommendations
• Communication is key for this role having the ability to present effectively to c-suite (e.g. country directors and industry heads)
• Collaboration would be mainly in-region but potentially could also be with global teams (e.g. if a process is broken and it's owned by someone not in APAC, CW will need to reach out and work with the global POC)
• Being flexibility and agile as anything can happen and they need to able to prioritize, problem solve and drive things forward.
• Technical skills being self-sufficient when retrieving data mining data, pulling out dashboards, ability to harvest data, query data for drawing insights and provide recommendations/solutions.
• Analytical skills having a problem-solving mindset

We regret to inform that only shortlisted candidates will be contacted.

Job Reference: R22104900 Chloe Zheng Qimei

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544