Critical Tasks and Expected Contributions/Results:
Support delivery and maintenance of analytic reports and dashboards (daily/weekly/monthly/quarterly).
Collaborate with operations and commercial teams to help understand operations performance through drill down analysis and monthly/quarterly information packs
Streamline and improve existing reporting processes.
Key Challenges/Anticipated Changes in Environment:
Be able to juggle priorities and work under pressure to meet tight deadlines.
Strong sense of ownership and willingness to move forward despite ambiguity.
Ability to effectively problem-solve and collaborate with others to resolve issues.
Developmental Value of Position:
Use quantitative analytical techniques to identify trends and patterns in the data.
Communicate analytic outcomes and business opportunities through reports, dashboards, and interactive user-centric platforms.
Identify business needs, recommending relevant solutions, and working with stakeholders to elicit requirements.
Experience/Knowledge, Education and Other Requirements:
Completed studies in Business Management/Economics/Business Systems/Marketing or similar
1-3 years experience in a complex, fast-paced, quantitative environment with a high bar for attention to detail and quality of work
Experience with Microsoft Software Suite esp. Excel and PowerPoint
Experience with data analytics (either through studies or work experience)
Creating pivot tables & charts
Strong desire to learn these kinds of skills
Experience running simple queries in a database SQL or R/Python projects etc will be an advantage
Interest in business process improvement topics
Experience working within an operations team (even via part time/student job) will be an advantage
Previous experience with healthcare, health insurance, and healthcare systems will be an advantage
Personal Competencies Required:
Fast learner, ability to be take initiative and work unsupervised
Accuracy and attention to detail
Strong sense of ownership
Time management, planning and delivery of analysis can work to deadline and plan own workload
Ability to learn new software and systems
When analysing raw data, capability to understand and interpret data in a business context and develop insights story to support decision making
Creative thinking, curiosity, and visual design skills
Ability to think through implications/applications of analysis will be an advantage
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
