Business Process Re-engineering Consultant

Responsibility

. Analyse, plan and implement operational process enhancements, to improve the team's existing workflows wherever required.

. Gather, understand business requirements and translate them into functional outcomes and deliverables.

. Work closely with key stakeholders to improve existing processes.

. Assist product managers to deliver activities related to approved training plans.

. Manage plan and logistics required to deliver project activities and deliverables as part of process streamlining.

. Collate feedback from user surveys/FAQ and maintain in central database. After which to recommend and implement action plans to adjust processes to suit user needs.

. Act as one of the key point of contact for training & logistics matters with relevant stakeholders.

Experience & Skillset

. Diploma/Bachelor's degree in Business Administration, Engineering, Management, or related field preferred.

. Experience with business process and requirements management, project management.

. Detail oriented with excellent task scheduling skills- thorough, organised and productive while working remotely.

. A good communicator, strong in written and communication skills, with some understanding of training processes.

. Ability to translate details and requirements into documentation, as well as to prepare and review project proposals, memos, meeting minutes and emails.

. Event organisation and management background is a plus.

. Independent and hands-on, self-motivated individual