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Job Description:
Serves as a single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
Conducts necessary analyses to address client needs
Communicates resolutions to clients
Responsible in providing a professional & high quality inbound and outbound phone support on Bank's products & services for prospective & existing Business Bankingclients.
Qualifications:
Bachelor's Degree or equivalent
Minimum 3 years of experience in call center/ customer service (inbound/ outbound calls)
Role:Customer Service Executive (Voice)
Industry:Banking
Function:Customer Service/Call Centre/BPO
Job Type:Contract Job
Date Posted: 18/10/2024
Job ID: 85289165
Trinity is a total HR Solution Service Provider, offering best practice Recruitment and HR Solutions in various professional and specialist sectors; Our Expertise is in Specialist and Professional Recruitment – with dedicated divisions offering niche capability in areas of TECHNOLOGY, FINANCE and HUMAN RESOURCE.
We specialize in delivering local and cross-border talented and skilled people, enabling workable and user-friendly process and technology solutions to influence performance and productivity for all our clients.
Trinity HR solutions is a Singapore Registered “Private Limited Company� and holds a Comprehensive License, Licensed by Ministry of Manpower, Singapore (15C7947).
“To Empower People and Business Realize their Potential� is our mission.
For more Info: www.trinityhrs.com
