We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Business Support Analyst to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Responsibilities:
Push for process simplification, standardization and automation for Operation functions
Monitor operational tasks by in developing tools and procedures to streamline work processes in a fast-paced environment
Drive discussions with stakeholders across our global operations to identify potential opportunities to improve operational efficiency
Prepare and analyse operations reports, recommendations that address the existing and potential opportunities areas across the organization
Implement and conduct trainings for new processes.
Requirements:
At least 2 Year(s) of working experience with Business process management and improvement
Basic query and data analysis using database platforms, including MS SQL Server
Willingness to learn, with a curious, and data driven mindset.
Be highly collaborative as the role will work closely with other department members
Demonstrate high attention to detail with the ability to multi-task and follow-through.
Ability to rapidly adapt to changing business needs and priorities
