Business Support Associate

Job Summary

At Allegis Group, we enable career success by providing opportunities to thrive. We foster an inclusive workforce and embrace a shared set of core values based on character, competitive spirit, relationships, and giving back to the communities where we live and work.

We offer employees unmatched career advancement opportunities, and the ability to help shape and optimise recruitment practices. If you are passionate about being the best you can be and prepared to go above and beyond for your colleagues, candidates, and clients this is the role for you!

We are looking for like-minded people to help support the sales team in business support function. This role will offer you the opportunity to work with the Commercial team and internal stakeholders (including regional partners and sales team).

What do we offer you

• Join a high performing, tenured and close-knit team who want you to succeed, and colleagues who support your development & success.
• Become a future leader within our business where you will coach, develop and train our future stars.
• Ongoing training & Career Development opportunities throughout your entire career within Allegis Group

Build a long-term career with the world's largest privately owned recruitment and staffing company.

Position Overview:

Contracting Operations

End to end onboarding of new external consultants in a timely and compliant manner, including:

oContract generation

oManage background checks

oEmployment pass applications & renewals, where necessary

oMedical insurance enrolments

oPersonnel file management

oDelivering onboarding briefings

Manage contract extensions and variations

Operational account management

Ensure invoicing occurs in alignment with required timelines

Contribute to management of the team case-resolution mailbox

Active management and support of timesheet collection process

Ongoing engagement with contractors, clients and sales team throughout assignments with a view to delivering an exceptional customer experience

Manage smooth offboarding of external consultants, ensuring timely payment of final salary and entitlements.

Contractor Care

Partner with stakeholders to resolve contractor issues related to onboarding, payroll, timesheets, work passes, leave, insurance and offboarding

Ensure contractor queries and requests are handled in a satisfactory manner and in accordance with team SLAs

Business Partnering

Work collaboratively with Sales and Billings teams to drive timely and accurate invoicing

Partner with sales team to problem solve client and contractor issues as required

Act as the connector between external consultants, sales team and Service Centre

Tender submission support

Contribute to the continuous improvement of sales support processes

Preparation of weekly & monthly business reports

Quality Control

Work with Commercial Team to understand compliance requirements of all new clients, and ensure all contractual obligations are fulfilled during the contractor life-cycle

Assist in Government recruitment legislative reporting as required

Ad Hoc Responsibilities

Proactive involvement in ad hoc business improvement projects and workgroups

Responsibilities:

• Ability to build strong relationships with relevant stakeholders
• Ability to work in partnership with others to deliver desired business outcomes
• Excellent written and verbal communication skills
• Professional and confident in all interactions
• Highly organised
• High attention to detail
• Ability to work in a fast-paced environment
• Solution oriented
• Proven strong customer service skills
• Growth mindset
• Previous experience supporting a contracting or recruitment business is desirable

Requirements

• Open to fresh grads, willingness to learn is key
• A team player who enjoys helping others around them
• Sales support & operations background in HR / Recruitment will be ideal
• Meticulous, Strong communicator, good stakeholder management skills
• Takes on new opportunities with a sense of urgency, high energy, and enthusiasm.

Who we are:

For over 35 years Allegis Group has enabled career success by providing employees with opportunities to thrive. We foster an inclusive workforce and embrace a shared set of core values based on character, spirit, relationships, and giving back to the communities where we live and work.

As the global leader in talent solutions, with 500+ global locations, Allegis Group and its network of specialised brands (TEKsystems and Aston Carter) provide a full suite of complementary talent solutions that solves nearly every workforce challenge and empower business success.

For more information you can email Shirlyn Toh in our Singapore office on [Confidential Information] quoting Job Reference Shirlyn Toh 542353.

Follow @AllegisAPAC on Instagram, to see what it's like to be part of our team