Call Centre Associate at AMK, up to $2300 + PB (Office hours)

- 1 year contract (renewable based on performance and headcount needs)

- AMK

- Up to $2300 + PB

Job Responsibilities

• Reports to Contact Centre Team Lead
• Handle customer service hotline and provide first level of supports from OMNI Channels
• Resolve customer queries efficiently and escalate problems/issues promptly.
• Follow Standard operating procedures closely.
• Work as a team and ensure that the contact centre service level is met

Period:

• 1 year contract (renewable based on performance and headcount needs)

Location:

• AMK

Working Hours:

• During training: M-F: 8.30am - 6pm
• After training:

a) 9.00am to 6.00pm (Monday to Friday) and
b) 8.20am to 5.20pm (Monday to Friday), 8.20am to 1pm (Alternate Saturday).

Salary:

• Up to $2300 + PB

Requirements:

• Diploma / NITEC / GCE O Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
• Special Knowledge or Skills:

1. Pleasant disposition with good communication skills
2. Fluency in a second language to liaise with clients
3. Computer literate and good typing skills

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[Confidential Information] (Reg No:R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, #19-01 Shenton House

Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg