Call Centre Executive (WEST, OFFICE HOURS) #HJW

. Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

. Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

. Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

. Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

Email: [Confidential Information]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)