Call Centre Operator

Job Description

• Handle incoming/outgoing calls from/to customers & drivers

Logging orders/service requests into the system

• General admin duties

Manage customer's feedback and complaints.

• Assist with Adhoc duties when assigned by Supervisor/Manager

• Job Requirements

• Two Rotation shift:

5 days work weeks from Mondays to Sundays

• 2 days off based weekly roster ( 1 day on week day and 1 day on weekend)

AM

• 00am - 5.00pm (Mondays to Sundays)
• PM 11.30 am 8.00 pm (Mondays to Saturdays) Sundays: 11.30 am to 7.00 pm

Break times 1 hour ( lunch and tea all inclusive)

• Location: At Loyang - East

Min 1 year working experience relevant and PC literate is a must

• ITE/Secondary or Poly

A must to communicate and handle MANDARIN speaking customers and internal staff.

NO AGENT PLEASE Please submit full personal details information and working experiences.

• All Applications submitted shall remain as private and confidential

Job Type: Full-time

Pay: $1,800.00 - $2,000.00 per month

Schedule:

• Day shift

Early shift

• Holidays

Late shift

• Monday to Friday

On call

• Shift system

Weekend availability
Supplemental pay types:

• Overtime pay

Experience:

• Call center: 1 year (Preferred)

Work Location: In person