Call Centre Supervisor/Customer Service Executive ( Leader / Supervisor experience )

Job Purpose:

Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be

responsible for assessing their call quality and providing feedback to attain maximum

customers satisfaction. Your goal is to achieve excellent performance from your team that will

bring sustainable business growth.

Job Description:

. Assist in the formulation of KPIs targets for individuals and teams

. Assist in training new call centre agents and ensure agents are well prepared for their calls

. Develop training documents that supports call centre operations

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [Confidential Information] or WhatsApp's your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )