ROLE AND RESPONSIBILITIES
- Always greet and welcome guests promptly in a warm and friendly manner.
- Assist guest with table reservation.
- Assist guest while seating.
- Ensure guest are serviced within specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette
- Able to answer any questions regarding menu and assist with menu selections.
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
- Responsible for clearing, collecting and returning food and beverage items to proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Good command in both spoken and written English.
- Should have pleasing personality.
- Excellent guest service skill.
- Good knowledge of food and beverage service.
Only shortlisted candidates will be notified
