Manage catering operations for events, including planning menus with clients, ensuring food and beverage delivery, setup, and service run seamlessly
Serve as the primary point of contact for clients, discussing event requirements, offering suggestions, and ensuring all needs are met to clients satisfaction
Oversee the events logistics, including transportation, staffing and resource allocation to guarantee timely execution and smooth flow of services
Coordinate with catering staff (chefs, restaurant managers) to ensure effective communication, proper event setup, and exceptional service standards
Ensure that all food and beverage items meet quality and safety stnadards before delivery, maintaining adherence to company's quality standards
Monitor inventory levels of catering supplies and food, coordinate with vendors, and place orders as necessary to prevent shortages
Assist with the budgeting proess for events, controlling costs without compromising on quality or service
Ensure that all operations comply with health, safety and hygiene standards, and handle any emergency situations efficiently
Collect feedback from clients post-event, and work the the team to make continuous improvements to catering process
Manage and coordinate last-minute delivery orders, ensuring timely dispatch and adherence to quality standards, including liaising with the kitchen team to prepare orders quickly and efficiently
Job Requirements
Proven experience in catering, hospitality or F&B operations
Strong organizational skills with the ability to multi-task and prioritize
Excellent communication and interpersonal skills
Leadership abilities with a knack for problem-solving and decision-making
Knowledge of food safety and hygiene standards
Flexibility to work irregular hours, including weekends and holidays