_Job Scope:_
- Attend to client enquiries professionally and provide quality customer service through emails, phone calls and walk-ins, IG DMs smooth and seamless pre and post-sales customer service
Packing and checking all cakes and against the invoices to ensure accuracy in message
piping, candles, etc.- Arranging cakes and sending them out to the respective drivers from the Central Kitchen for delivery
Manage and resolve all customer service recovery issues
- Arranging delivery routes to drivers
Stock take and inventory- Managing stocks on online platforms and processing online orders
Preparation and submission of reports on a daily and monthly basis
_Benefits:_
Annual leave- Medical & Dental Allowance
Lifestyle Coverage
Annual Performance Bonus Staff Discount
_Requirements:_
- 6 days work week: Sun off. Mon to Thurs 8AM to 4PM. Fri to Sat 8AM to 5PM
Excellent communication skills, written and spoken- Excited to grow with the brand
Passion for excellence and ability to build relationships with clients and understand their needs
- Responsible and committed individual
A self-starter who is pro-active and able to work independently
Job Types: Full-time, Permanent
Pay: $2,- 00 - $2,400.00 per month
Benefits: - Dental insurance
Employee discount
Health insurance
Schedule: Monday to Friday
Supplemental pay types:
* Yearly bonus
Experience:
- Microsoft Office: 1 year (Preferred)
Work Location: In person
