Chief of Operations

Responsibilities

. This position will oversee SEA and MENA operations

. Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

. Identify and manage initiatives to improve operational processes and reduce operational risks.

. Monitor operational and risk metrics and escalate potential issues or anomalies

. Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

. Work effectively with cross-functional teams within Operations as well as Marketing.

. Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

. Troubleshoot and solve ad-hoc issues in a timely manner

. Manage the full lifecycle of operations from strategy to implementation.

Requirements:

. At least 2 year of experience in blockchain industry

. At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

. 3 years of management experience

. Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

. Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

. Strong commercial and operational acumen and critical problem solving skills

. Experience in trading operations and asset custody

. Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

. Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

. Experience in and understanding of blockchain trading business a plus