CLEANING SERVICES MANAGER

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

The Cleaning Services Manager role includes the following tasks:-

Communicating with the upper management to develop strategic operations goals.

Be responsible for ensuring that the standards of cleanliness are met.-Managing and arranging the cleaners work, reviewing work schedules.

Assign tasks, inspect work to ensure it's up to standard, and provide training on how to handle customers requests best.

Monitoring the operational performance of both internal and external service providers.

Providing a workplace setting that is conducive to productive work.-Monitoring occupant satisfaction.

Ensuring all staff are aware of the Health and Safety policies and procedures.

Requirement:

Must need Class 3 licesnce

Experience 10 to 15 years in same field.