Cleaning Supervisor

Job Description:

• Supervise cleaning team leaders and team members
• Coordinate and liaise with clients at the work site.
• Handle complaints and feedback from clients.
• Plan & execute periodic cleaning schedule
• Conduct daily attendance check ins & outs
• Perform regular cleaning inspections
• Monitor and follow up on compliance with cleaning procedures, workplace safety, and method of statement
• Coordinate the cleaning team shift plan.
• Escalate issues concerning changes in the cleaning team's operations, procedures, or actions that may cause business interruption.
• Provide customer with regular updates on completion of cleaning task / schedule
• Report to Operations Executive / Manager on administrative matters promptly
• Ensure all cleaning equipment are always in functional and good condition. Report to the Facilities if any equipment needs to be serviced or repaired.
• Liaise with authorities as and when necessary, e.g. NEA
• Stock-take and inventory management of supplies and equipment, wirings, accessories, supplies to avoid any shortages
• Maintaining proper documentation and records

Requirements

• Cleaning supervisory experience
• Experience in using cleaning machines will be an added advantage
• Good team player with good leadership skills
• Positive attitude
• Have good customer service quality and cleaning standards
• Takes Initiative
• Service oriented attitude and possess good communication skills