Document Management: Handle shipping-related documents such as bills of lading, invoices, shipping orders, and other necessary paperwork, ensuring accuracy and completeness.
Data Entry & Maintenance: Input and update customer and shipment data in the system, ensuring all information is correct and up to date.
Client Coordination: Communicate with clients to answer inquiries, provide updates on shipment statuses, and address any concerns.
Order Tracking: Monitor the status of orders, ensuring goods are shipped, transported, and delivered on time.
Report Preparation: Assist in preparing monthly, quarterly, or annual reports, providing data support for internal use.
Filing & Archiving: Organize and file shipping and client-related documents in accordance with company policies.
Administrative Support: Provide general office support such as answering phones, scheduling meetings, and managing office supplies.
