Posting Description:
Were hiring!
The Aon Singapores Property and Casualty group provides high-quality risk and insurance advisory and placement services to a wide range of corporate organizations in Singapore. We are currently recruiting a Client Associate- P&C Global Program to join our team in Singapore.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
The Aon Global Client Network (AGCN) provides high quality risk and insurance advisory and placement service to some of the largest global corporate organizations in the world.
The successful candidate will provide service for a portfolio of inward global accounts with the following key responsibilities:
1) Renewal support
Consolidate renewal values, claims and other data from clients and local Aon offices
Compile underwriting information pack
Prepare draft quotation slips
Compile comparison of renewal quotes from insurers
Convert quotation slip to placement slip to coverage summary
Follow up with insurers on placement slips
Work with overseas Aon offices/Third Party Brokers on issuance of local admitted
policies
Create client insurance and claims manual
Prepare premium allocation for client servicers review
Project insurance (CAR/EAR) period tracking
2) Client service support
Consolidate data for stewardship reports
Receive, verify and communicate clients declarations (e.g.. vehicles, cargo) to
insurers
Prepare policies summaries
Perform claims analytics
Update Contract Review or Certificate Tracking Registers
Upload documents/policy information into clients web portals
Manage updating of client data for Aon WorkComp
Tracking of Terms of Business Agreement (TOBA) / Broker Service Agreements.
Submit Bridger Screening requests
Coordinate client meetings
Arrange corporate gifts for clients
Liaise with overseas Aon offices/third party brokers on client account reporting
requirements and document requests.
3) Client insurance documents (Policies, Certificates of Insurance, Cover Notes,
Endorsements etc.)
Liaise with insurers and Aon offices on timely issuance of various insurance
documents
Check accuracy of insurance documents (minimize Errors & Omissions)
Generate Cover Letters to clients, Confirmation of Cover, Debit Notes and
Certified True Copies of insurance documents
Issue Cover Notes
Coordinate and monitor signing of Notice of Assignments by insurers and
submission to the client as and when necessary
4) Systems utilization - including (but not limited) to:
AonLine, Global Account Management System (GAMS), Riskminder, Aon Connect, InFlow, Document Management Interface (DMI) system, Client Capture, Qlikview etc
5) General document management
Ensure compliance with processes by assisting in the delivery of essential documents, such as TOBA and Renewal Questionnaires, to clients.
Perform filing and archiving tasks to maintain organized files.
Handle photocopying and scanning of documents, and utilize binding methods to create reports.
Coordinate the dispatch of documents to both clients and insurers for efficient communication.
6) Support financial performance
Raise Client Requests, Billing Requests (including pre-billing to manage Premium Payment Warranty), Revenue Sharing Forms (in GAMS)
Create invoice in Coupa and Ariba system
Print Statement of Accounts / verify on invoice/fee issues
Track and follow up with clients and Aon offices on premium and fee payments
Monitor and minimize Account Receivables
Gather premium receipts from insurers
Generate cheque requisitions
Where requested by clients, coordinate issuance of Official Receipts from Aon
Finance and send to clients
How this opportunity is different
Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things!
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Skills and experience that will lead to success
Diploma, GCE A or O Level
Independent, proactive, helpful, efficient
Meticulous and able to multi-task
Pleasant and positive personality, adaptable to changes
Good spoken and written communication skills
Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
BCP, PGI and CGI (certification in General Insurance) (Note: Candidate needs to obtain the certifications either before or after joining)
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.
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