WE ARE
SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993 in Ukraine. 11,000+ associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region. We are about people who create bold things, make a difference, have fun, and love their work.
A fast-growing team focused on financial service clients and addressing their business needs through technology to become more efficient and competitive in a fast-changing market. Our clients are in the APAC region and are champions of the financial services market (banks, investment companies, fin the techs). We strive to provide best-in-class customer development, DevOps transformation, cloud migration, data platforms development.
YOU ARE
An expert negotiator, detail-oriented person with extensive experience in managing strict deadlines. You also possess great interpersonal skills with knowledge, skills, and experience in:
- Consultative Sales or Customer management with an emphasis on account revenue growth working with Financial Service Industry clients.
- Working in a fast-paced environment; self-driven and highly motivated to excel
- Cooperating with multi-cultural and geographically disbursed teams (including the delivery team)
- Building a trusted rapport with clients, influencing decision making, and working across executive and operational levels on the IT and Business side
- Tracking multiple Customers and managing the legal processes (i.e., contract renewals, negotiations, NDA, etc.)
- Maintaining an in-depth understanding of technology, external regulation, and industry best practices
- IT Consulting and software development terms and concepts
YOU WANT TO WORK WITH
- Strong IT services provider to upsell high-value software development services.
- Senior level executives, sales managers, technical managers, and others who make or influence sales decisions.
- Clients to partner in building strategies to overcome their business challenges and achieve their business goals.
- Different internal departments (marketing team, legal team, delivery team, centers of excellence) to gain the knowledge of key competitors and SoftServe's key differentiation pints and advantages.
TOGETHER WE WILL
- Create a strategy to address clients business needs, identifying add-on business opportunities
- Conduct QBRs and share project outcomes and recommend process improvements
- Work directly with clients to address problems or overcome other obstacles
- Communicate and listen to clients to better understand their personal challenges and needs
- Demonstrate to clients how SoftServe's services work and help them meet their objectives and benefit their business
- Generate a list of opportunities for the next deals. For each opportunity understand business dial essentials: business needs to satisfy, budget, and plan milestones
- Develop a deep understanding of the client's internal network to include decision makers, decision process, budgeting/procurement, understanding their reasons
- Make sure the business value prop is clearly defined and addresses how stakeholders achieve their goals
- Consistently work to ensure client satisfaction (NPS)
- Successfully and effectively cooperate with the Delivery team
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.
