Order Processing and Management:
- Handle order entries and ensure accurate data entry.
- Track and update the status of orders.
- Coordinate with the sales team and logistics to meet delivery schedules
Customer Communication:
- Respond to client inquiries and provide updates on orders and deliveries.
- Address any customer complaints or issues efficiently.
Sales Support:
- Prepare and manage sales-related documents, such as quotations, contracts, and proposals.
- Assist the sales team in preparing sales reports and presentations.
- Maintain and update customer databases.
Invoice Preparation and Online Platform Submission:
- Generate accurate invoices based on sales transactions.
- Review invoice details to ensure compliance with client and company requirements.
- Collect and consolidate necessary supporting documents (e.g., purchase orders, delivery confirmations).
- Upload and submit invoices through the Online Platform.
- Ensure all submissions adhere to specific client requirements for electronic invoicing.
- Track and manage invoice statuses, verifying acceptance and following up on any rejections or issues.
- Maintain accurate records of invoices submitted and payment statuses.
Collaboration:
- Work closely with finance teams to verify payment receipts and resolve discrepancies.
- Coordinate with procurement and supply chain teams for streamlined invoice and order processing.
Reporting and Documentation:
- Create regular reports on sales performance, outstanding payments, and invoicing issues.
- Maintain organized records for audits and compliance checks.
Compliance and Best Practices:
- Ensure that all processes comply with company policies and legal regulations.
- Stay updated on the Invoicing Platforms and Practices
Qualifications:
- Previous experience in administrative roles, preferably in the food industry. Not Compulsory
- Proficiency in accounting software and Microsoft Office Suite.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
