Join and Grow with us!At FOMO Pay, we are committed to breakthrough innovation in payment methods to disrupt tradition. Here, you will work alongside Company leaders who are pioneers in the industry with proven experience in leading and building the future of digital payment and global banking technologies and solutions. We offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals.
- Manage clients post-sales activities and cultivate strong relationships with clients by providing an elite client experience
Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
- Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
Manage clients inquiries and resolve queries or issues promptly after their onboarding- Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
Develop trusted relationships with key accounts and high-priority clients to encourage high-volume transaction flows
- Ensure the timely and successful delivery of our products and solutions according to the clients needs and objectives
Work closely with the sales and accounts teams to ensure the effective handover processes of the clients
- Degree in Business/Economics/Sales & Marketing or equivalent
Minimum 2 years of working experience in cross-border payment/remittance industry / FX industry / DPT industry- Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
Resourceful and independent with good problem-solving skills
- Strong communication and relationship-building skills
Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market- Commercial understanding of technology solutions, specifically towards financial services industry preferred
- Competitive Compensation and Benefit Package
Group Hospitalisation and Medical Insurance- Fun and Dynamic Environment with plenty of learning and growth opportunities
Career Advancement
- Professional Development Training Workshops
Team Building Sessions
Job Types: Full-time, Permanent
Pay: $4,- 00 - $5,500.00 per month
Benefits: - Dental insurance
Health insurance
Schedule:
Work Location: In person