Clinic Assistant (Parkway Shenton @ Toa Payoh))

Responsibilities:

. Perform frontline operations that include (but not limited to) registration, appointment scheduling, referral booking, dispensing of medication and cashier duties. - Attend to walk-in patients and answer phone enquiries.

. Perform chaperon activities and assist in explaining the procedures to patients.

. Support doctors in language translation when needed.

. Proper maintenance of patients records and keeping count of drug inventory.

. Ensure proper maintenance of clinic facility for cleanliness and positive image.

. Strict adherence to SOPs and perform routine checks/audits within the clinic.

. Responsible for daily operations matters and it includes collating & compiling patient management indicators.

. Support in the submission of medical reports and claims (TPA/CHAS/Medisave).

. Assist in coverage of other facilities when required due to lack of manpower.

Requirements:

. Minimum GCE N Levels, Diploma Holders preferred.

. Frontline customer service experience is an added advantage.

. Ability to speak in multiple languages will be beneficial.

. Basic IT knowledge and computer literacy.

. Detail and service-oriented.

. Able to work 44 hours (5.5 days) a week, including weekends and public holidays.

. Able to travel down to various clinics across Singapore.

. Comfortable with working independently or in a team with a fast-paced environment.