Family Group: Administration
Job Purpose
Support the GCCIO and Group Clinical Informatics (GCI) in the implementation and adoption of clinical information systems, governance and processes that facilitate the optimal delivery of patient care and the conduct of research.
MAJOR DUTIES & RESPONSIBILITIES
Process Engineering
Assist in identifying and implementing process improvements, workflow design within and across Functional Groups and/or respective programmes.
Processes include business processes and programme delivery processes.
To maintain policy and procedure, where applicable, such as training administration procedures.
Product Value Creation
Complete content build and testing of the system as guided/requested by stakeholders.
Explore new technology and its relevance to the businesses.
Programme Management/Delivery
Be involved in programme management work areas including but not limited to conducting requirements analysis, functional testing, system implementation, user/trainer training and coordinating with appointed IT partners for on-going support to NHG users.
Be an integral member of the Next Generation Electronic Medical Records (NGEMR) project, by supporting the leads of the assigned Functional Group in recording and translating their business needs into business requirements. This may include developing and maintaining the training programs & change management materials for various user stakeholders and applicable NGEMR application(s), and following up with trainees after class for additional support.
Track content build changes, issues and training status throughout the overall programme progress against committed goals with the assigned Functional Group
Other duties directed by GCCIO and the office of Group Clinical Informatics
JOB REQUIREMENTS
Education/Training/Experience
Healthcare/IT Business Analysts who take an interest in process improvement, value creation and/or programme management to provide support & improve healthcare
A tertiary degree from a recognised university in IT.
Having a Degree/Diploma/Professional Certificate in Clinical Informatics and/or a Certificate in Health Informatics (e.g. AMIA 10x10, CAHIMS, CPHIMS) would be advantageous.
Preferably 2-4 years of relevant working experience with project/programme management and/or training in a healthcare/healthcare IT setting.
Personal Attributes
Excellent organisational, people management and communication skills, with attention to details
Ability to initiate, deliver and drive to complete projects with minimal supervision
Ability to work effectively as an individual as well as in a team
