Key Responsibilities:
Project Delivery:
- Lead, coordinate, and manage all move and churn projects involving people within Sg cluster, ensuring alignment with company goals and business unit requirements.
- Act as a leader for all assigned teams ensuring services are delivered to the Cushman and Wakefield quality standard
- Serve as an escalation point for SCB if teams are underperforming
- Stakeholder Engagement:
- Work closely with stakeholders-including Facilities, Prop Tech, Project team, and business unit leaders-to understand workspace needs and execute moves and rearrangements that enhance team productivity and collaboration.
- Ensure client satisfaction is maintained and exceeded
Planning and Execution:
- Develop detailed project plans and schedules, coordinating all aspects of move logistics, space assignments, furniture layout, and equipment relocation.
- Review project progress and scope with clients and on-site teams to ensure all agreed milestones are achieved
- Approve communication / MAC plans prior to release to the client
- Raise performance and resourcing issues with the Asia Lead Change Management as necessary.
- Ensure project continuity when staffing changes occur
- Team Oversight and Development:
- Manage and guide a team of project managers and coordinators, ensuring they have the resources, support, and direction needed to execute projects successfully.
Vendor Management:
- Manage vendor relationships for moving services, contractors, and related providers to ensure quality and efficiency within budget constraints.
- Oversee all RFP processes and ensure that industry standard practices are followed.
- Change Management:
- Support the change management efforts in Asia associated with moves and space changes, working to ensure minimal disruption and effective communication with impacted employees.
- Compliance and Safety:
- Ensure that all moves and workspace changes comply with company policies, safety standards, and regulatory requirements.
Documentation and Reporting:
- Maintain accurate records of all moves, updates to floor plans, and churn data.
- Regularly report project status, occupancy metrics, and key outcomes to stakeholders and senior management.
Requirements
- Degree with proven expertise in high-quality project delivery and can manage and train staff on a day-to-day basis. He/she will be expected to manage or oversee several concurrent projects/clients while ensuring high-quality delivery on each
