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LCENTRAL PTE. LTD.

Cluster Manager for English Enrichment Brand

Early Applicant
  • 4 days ago
  • Be among the first 50 applicants

Job Description

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as Cluster Managers (Centre Management). Cluster managers are key to business development and daily operations.

Key responsibilities:

  • Manage and provide leadership to branch managers and their respective teams within the cluster.
  • Develop and implement strategic plans to achieve revenue, sales, and profit targets.
  • Monitor and analyze key performance indicators (KPIs) to assess the health of the cluster's operations.
  • Foster a culture of excellence, teamwork, and customer-centricity among all cluster staff.
  • Collaborate with other departments to ensure efficient and effective resource allocation.
  • Establishing excellent rapport with customers and staff.
  • Address and resolve escalated customer issues and concerns.
  • Ensure compliance with company policies, industry regulations, and ethical standards.
  • Ensuring a positive and nurturing learning environment

Requirements:

  • Minimum Diploma or equivalent experience.
  • 3 years of experience in management, with a proven track record of success in a leadership role.
  • Strong leadership and interpersonal skills with the ability to inspire and motivate teams.
  • Excellent communication, organisational and negotiation skills.
  • Proven ability to develop and execute strategic plans.
  • Analytical mindset with a focus on data-driven decision-making.
  • Exceptional problem-solving abilities.
  • Willingness to travel within the cluster as needed.
  • Experience is an advantage, though training will be provided for the right applicant
  • Customer-oriented (required)
  • Good team player
  • Proficient in standard English (required: good spoken and written English)
  • Bilingualism is an advantage

  • 5-day work week (includes one weekend)
    Weekdays 1pm to 9pm
    Weekends 9am to 6pm
  • Able to start work immediately

Benefits:

  • Progressive salary increment
  • 13th-month bonus
  • Incentives and rewards
  • Personal accident insurance
  • Hospitalisation insurance
  • Life insurance
  • Professional development

Important: Please email your resume and recent photograph directly to [Confidential Information].

Please only apply if you meet the requirements. Only short-listed candidates will be contacted for an interview.

More Info

Industry:Other

Function:Education

Job Type:Permanent Job

Date Posted: 20/11/2024

Job ID: 100956545

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Last Updated: 20-11-2024 07:01:07 PM
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