Key responsibilities:
Provide technical assistance to customers in order to solve technical issues and ensure that the specification is followed.
Provide service to customers as required and as agreed regarding paint application.
Good, professional and on time reporting according to SOP and/or other requirements.
Observe the rules of Hempel specifications, SOP and other Services documentation.
Observe the rules of Hempel quality.
Work according to Hempel Coating Advisors Safety Handbook
Key tasks:
Provide pre-sales and /or post-sales technical support to customers, including testing and maintaining products, equipment, and services.
Monitor and resolve recurring application problems to ensure on-going customer satisfaction.
Advising on complex and bigger projects.
Advise customers on the features and application of the products they purchase if needed.
Quality and timely reporting in digital system (good Digital skills required).
Provide support to sales team in regards to the technical aspects of the companys products and / or services.
Ensure completion of needed reports with quality and on time in accordance with SOP's.
Follow all guidelines and Group procedures regarding Health & Safety and Environment
Required education, experience and job-related skills:
Minimum ITE or GCE O or Diploma.
Strong customers focus and orientation.
Valid driving license.
Previous experience in delivering coating services as paint manufacturer technical service representative, yards shipwright or applicator would be valuable.
Knowledge of the paint sector preferably but not required.
Singapore car license or motorcycle license required.
Willingness to travel abroad within short notices without passport restriction.
FROSIO or NACE certification preferably but not required.
Computer skills (MS programs).
Able to communicate in a clear and consistent way both verbally and in writing in English.
Sounds like a match
Welcome to apply! Click the Apply for position button in the top-right corner and submit your application letter with a CV in English via our recruitment system.
More about Hempel
At Hempel, you'll join a team of passionate and motivated individuals and become part of a global family with over almost 7,000 colleagues around the world. We know that diversity brings strength to the workplace, and we're dedicated to making sure everyone feels valued and supported which shows in our collaborative work environment.
With offices and production sites in 80+ countries, you'll get plenty of chances for international exposure and career advancement. Whether you're just starting out or ready to take your career to the next level, Hempel has something to offer. Get ready to be inspired by a company that truly cares about its employees and their professional growth. Come be a part of Hempel's mission to shape a brighter future with sustain-able coating solutions and unleash your full potential!
At Hempel, we are working together to shape a brighter future with sustainable coating solutions. We believe this is only possible with dedicated employees with diverse perspectives and backgrounds. Hempel is committed to creating an inclusive work environment and culture that embraces the diversity of our employees and the customers we serve, providing equal opportunity for all.
Application due
2024-07-23
Seniority Level
Associate
Job Functions
Engineering, Quality Assurance
Industry
Chemicals
Across the globe, Hempels coatings solutions protect surfaces, structures and equipment. They extend asset lifetimes, reduce maintenance costs and make homes and workplaces safer and more colourful. Hempel was founded in Copenhagen, Denmark in 1915 by J.C. Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity.
