About the Company
Hello! Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
Our promise to you:
- We will respect and value your background and perspectives
- We will work together with integrity
- We will share our incredible pride for job, company and industry
What we ask of you:
- Bring passion to all that you do
- Listen, move fast and think innovatively
- Speak up, have ideas and share them
- Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
Join our family today.
Together, we'll make travel better.
About this position
Plaza Premium Lounge Singapore Pte Ltd is currently seeking a dynamic and motivated Commercial Executive / Senior Commercial Executive to join our team. The Commercial Executive / Senior Commercial Executive will be responsible for promoting and selling our products and services to corporate clients, travel agencies, airlines and other potential customers in order to achieve sales targets and contribute to the growth of the company. He/she has to assist with ensuring business secured for company thoroughly understood to facilitate seamless service and the exceeding of the customers expectations.
Description
- Telemarketing and Lead Generation: Assist with telemarketing efforts to generate business leads for Sales Managers to follow up on.
- Compliance: Ensure all business practices adhere to company policies and procedures.
- Profit Maximization: Assist in developing action plans to maximize profits.
- Market Coverage: Monitor prospecting activities to ensure extensive market coverage.
- Business Development: Assist in developing new business opportunities in the corporate and travel agency segments, including maintaining and expanding relationships with existing clients.
- Sales Strategies and Promotions: Collaborate with the marketing team to execute sales strategies, promotional activities, and campaigns to increase sales and revenue.
- Client Presentations and Negotiations: Conduct sales presentations, negotiations, and contract discussions with potential clients to secure business opportunities and contracts.
- Operational Coordination: Work closely with the operations team to ensure smooth in-house arrangements.
- Product Upselling: Responsible for upselling Plaza Premium Lounge products.
- Reporting: Provide timely and accurate sales reports, forecasts, and market intelligence to management.
- Internal Liaison: Liaise with internal departments to ensure smooth execution of sales contracts and delivery of services to clients.
- Administrative Duties: Perform data-related administrative tasks and reporting.
- OTA and Travel Agent Relations: Reach out to all OTAs and travel agents to refresh Aerotel/PPL rates.
- Airline Relations: Maintain relationships with airlines and follow up on the status of AOG contracts.
- Event and Trade Sales: Handle AOG calls, event sales and operations, and manage trade/FIT/group lounge bookings.
- Local Contracts: Source and maintain existing local contracts, ensuring regular follow-up.
- Flight and Passenger Movement Monitoring: Monitor flight and passenger movements across SIN airports.
- Additional Duties: Undertake other tasks assigned by superiors and management as needed.
Job Requirements:
- Diploma or Degree in Hospitality, Business Administration, Sales or related field.
- At least 2 years of experience in sales or business development, preferably in the hospitality or travel industry.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and colleagues.
- Proven track record in achieving sales targets and meeting KPIs.
- Excellent presentation, negotiation and closing skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in Microsoft Office applications and CRM software.
- Travel may be required.
- Salary Range: $3,800 to $4,200
