Company Description
World Mode Malaysia (WMM) is a solution provider group specializing in the fashion industry, from luxury to lifestyle brands. We offer integrated solutions to various challenges, including recruitment, human resource development, store operations, marketing, and consultation. Our team consists of talented professionals from diverse fields, working together to maximize our contribution to clients and the fashion industry.
Role Description:
We are seeking a dynamic Commercial Manager to lead sales strategy, drive business growth, and optimize retail operations. In this role, you'll manage key accounts, develop partnerships, oversee multi-store operations, and guide teams to meet sales targets. Ideal candidates have strong leadership skills, financial acumen, and a background in sales or retail management.
Qualifications
- Energetic, Positive, and Personable. Builds strong relationships with people of all types, internally and externally.
- Independent and Driven. Vigorous, goal-oriented, and committed to achieving results.
- Strong Communication and Human Relations. Skilled in interacting effectively with both internal teams and customers.
- Service-Oriented Mindset. Ensures customer focus remains at the forefront to uphold brand standards.
- Educational Background. Holds relevant education in business, economics, sales, or marketing.
- Sales and Management Experience. Minimum 5 years of proven experience in sales and management, preferably in the retail industry.
- Technically Proficient. Comfortable using Microsoft Office and similar software tools.
- Financial and Team-Oriented. Solid understanding of financials with a collaborative mindset, excelling as both a leader and a team player.
Key Responsibilities:
- Drive Sales Performance. Develop and implement sales strategies to meet targets and increase revenue.
- Customer & Partner Management. Build strong relationships with major customers, key accounts, and partners.
- Team Leadership: Lead, motivate, and develop the sales team to achieve performance goals and assist in customer projects.
- Retail Operations Oversight. Manage store openings, monitor retail performance, and optimize processes across locations.
- Budgeting & Forecasting. Handle budgets, sales forecasts, and financial reporting to meet turnover and margin goals.
- Market Development. Identify new opportunities and contribute to business growth and customer expansion.
- Cross-Functional Collaboration. Work closely with marketing, logistics, finance, and HR teams to align operations and strategies.
- Ensure Exceptional Customer Experience. Maintain high service standards across all channels to meet customer expectations.
From your better career consultancy - World Mode Malaysia by World Mode Holdings, Japan