Why explore
- Pioneering opportunity in the Commercial Services team
- Leadership role
- Opportunity to work with key stakeholders in our global commercial hub
- Based in Singapore, a global commercial hub for Rio Tinto
About the role
We are recruiting for a Commercial Services Marine Supervisor - Post Fixture for our Commercial Services unit. Our Commercial Services team is the engine room of our Commercial business, focusing on post-deal tasks such as contracting, invoicing, trade finance, shipping documentation, and laytime. The Commercial Services Post Fixture team supports Rio Tinto Marine Ops and Chartering business.
The main responsibilities of the role include leading with our values of care, courage, and curiosity, ensuring that appropriate risk mitigation tools are in place, producing accurate and timely marine invoices and laytime calculations, closing voyages within a reasonable timeframe to guarantee marine visibility on Voyage P&L, collaborating with our marine stakeholders, ensuring that processes are executed as per the agreed terms, supporting process improvement and driving efficiency, and managing our post-fixture team to work efficiently and support our team development.
This is an excellent opportunity for a strong leader with a focus on people and commercial proficiency. The role involves leading, mentoring, and guiding the team to achieve high performance through collaboration and strong leadership.
Reporting to the Commercial Services Manager Pacific, you will be responsible for the following:
- Providing leadership and oversight of the Commercial Services Marine Post Fixture team, consisting of approximately 10 members to maintain high performance.
- Managing a team of specialists and analysts responsible for marine invoicing and laytime processes.
- Supporting the Commercial Services Pacific manager in executing team objectives.
- Working with the CS Continuous Improvement & Digital teams to implement new digital automation and process improvement opportunities and efficiencies.
- Ensuring that all relevant Service Level Agreements and KPIs are met as defined by Commercial Services leadership and the Business.
- Leading ad-hoc projects aimed at optimizing value for the company.
- Collaborating with various Business Unit teams to build a supportive environment.
- Managing the invoicing and laytime teams to ensure accurate processing and closure of voyages as per our KPIs and the terms and conditions of agreed contracts.
- Ensuring voyage P&L accuracy and providing input for payments due to Owners and receivables from Charterers.
- Adapting plans and priorities to address resource and operational challenges.
- Proactively identifying, driving, and promoting business process, digital, and automation improvements to deliver improved customer service solutions to internal and external stakeholders.
- Addressing issues with impact beyond the own team based on knowledge of related disciplines.
About you
To be successfully considered for this role, you will have
- A Bachelor's Degree/Diploma or equivalent, Maritime background preferred.
- Excellent verbal and written communication skills and ability to reach out and build collaborative stakeholder relationships across different levels.
- At Least 5 years of experience in managing Marine Operations or Post-Fixture processes.
- To comprehend maritime terms and have extensive knowledge of the maritime industry.
- Proven effective leadership experience in driving performance for a large team.
- High level of focus and attention to detail and ability to handle stress and workloads.
- Knowledge of contractual concepts and understanding of associated trade-offs.
- Experience in leading and coaching large-sized teams.
- Experience in bulk/non-bulk commodity logistics.
- Experience in change management and business transformation.
- Commercial mindset.
- Knowledge and usage of IMOS and Sedna are beneficial.
It will also be beneficial if you have:
- Knowledge of Power BI, SalesForce, or other data analytics tools/applications.
